Download CHAP 1 INTRODUCTION TO MANAGEMENT(ITM) QUESTION BANK UTP PDF

TitleCHAP 1 INTRODUCTION TO MANAGEMENT(ITM) QUESTION BANK UTP
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4. Capital

Student answers may vary. In a shoe-making organization the human resources
are the employees, monetary resources are the amounts of money that managers
use to purchase goods and services for that organization, raw materials are the
leather, sole, glue, rivets, etc. that are required for manufacturing and packing
shoes, and the capital is the machinery used for manufacturing shoes.
Page Ref: 8-9

83) What are human skills and why are they important at all levels of
management? Which of these three skills — human, technical and conceptual —
should a CEO of an organization focus on and why?
Answer: Human skills build cooperation within the team being led. They involve
working with attitudes and communication, individual and group interests — in
short, working with people. Human skills are extremely important to managers at
top, middle, and lower (or supervisory) levels because the common denominator
of all management levels, after all, is people.

The CEO of an organization should focus on human and conceptual skills because
human skills will help him in dealing with people and conceptual skills will help
him in guiding the organization as a whole rather than focusing on just actual
production activity or technical areas.
Page Ref: 10

84) Briefly explain the three major activities that modern managers typically
perform.
Answer: The major activities that modern managers typically perform are of
three basic types.
1. Task-related activities are management efforts aimed at carrying out critical
management- related duties in organizations. Such activities include short-term
planning, clarifying objectives of jobs in organizations, and monitoring operations
and performance.
2. People-related activities are management efforts aimed at managing people in
organizations. Such activities include providing support and encouragement to
others, providing
recognition for achievements and contributions, developing skill and confidence
of organization members, consulting when making decisions, and empowering
others to solve problems.

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